Privacy Policy – Words of Truth Design

Last updated: January 22, 2025

This Privacy Policy describes how Words of True Design (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wordsoftruthdesign.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page, with a revised “Last updated” date.

Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

Contact details: name, address, phone number, email.
Order details: billing/shipping address, payment confirmation, order history.
Account details (if applicable): username, password, security questions.
Customer support information: messages, requests, or feedback you send us.

Information Collected Automatically

When you visit our Site, we may automatically collect information such as:

Device and browser details
IP address and geolocation (approximate)
Interaction with our Site (pages visited, time spent, clicks, etc.)
Cookies or similar technologies to personalize your experience and analyze usage

Information from Third Parties

We may receive information from vendors and service providers (such as payment processors, shipping providers, and analytics tools) in order to fulfill orders, process payments, or improve our services.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Provide customer service and support
Communicate with you about your account, orders, and promotions
Detect and prevent fraud or unauthorized activity
Improve and optimize our website and services
Comply with legal obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content and advertising.

You can manage or disable cookies in your browser settings, but some features may not function properly without them.
Our Site recognizes Global Privacy Control (GPC) signals, which allow you to opt out of certain types of data sharing/targeted advertising.

How We Share Your Information

We may share personal information in limited cases:

With service providers (e.g., payment processors, shipping carriers, IT and analytics providers) to operate our business.
With business partners for marketing/advertising (only when legally permitted).
When required by law or to protect our rights, users, or others.
As part of a business transaction (e.g., merger, acquisition, restructuring).

We do not sell your sensitive personal information.

Data Security & Retention

We implement reasonable security measures, but no system is completely secure.
We retain your personal information only as long as necessary for:

Order fulfillment
Legal or regulatory compliance
Resolving disputes
Maintaining business records

Your Privacy Rights

Depending on your location (e.g., California, Virginia, EU/EEA, UK), you may have rights including:

Right to access / know what data we hold
Right to delete your data
Right to correct inaccurate data
Right to data portability
Right to restrict or object to processing
Right to withdraw consent (if applicable)
Right to opt-out of targeted advertising or data “sharing”
Right to appeal a denied request

You may exercise these rights by contacting us (see below). We may require verification of your identity before fulfilling your request.

Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from them.

International Users

If you access our Site from outside the United States, your data may be transferred and processed in the U.S. or other countries. Where legally required, we use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.